Privacy policy

Please read these Terms and Conditions (‘Terms’, ‘Terms and Conditions’) carefully before using the www.exclusiveflightsclub.com website and associated travel agency service (collectively the ‘Service’) operated by Exclusive Flights Club Limited (‘us’, ‘we’, or ‘our’).

Data We Collect

We may collect and process the following personal data about you:

  • Identification Data: Name, date of birth, gender, and passport details.

  • Contact Data: Email address, phone number, and postal address.

  • Payment Data: Credit card details and billing information.

  • Travel Data: Travel itinerary, ticket details, and booking history.

  • Technical Data: IP address, browser type, and browsing behavior on our website.

  • Communications Data: Any correspondence between you and us.

How We Use Your Data

We use your personal data to:

  • Process and manage your bookings and travel arrangements.

  • Communicate with you about your bookings, travel details, and customer service inquiries.

  • Process payments and prevent fraud.

  • Personalize your experience on our website.

  • Improve our services and website functionality.

  • Contact or target you with electronic marketing.

  • Comply with legal obligations and resolve disputes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our operations.

  • Consent: When you have provided explicit consent for specific processing activities.

Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processors, IT service providers, and marketing providers.

  • Airlines, Distribution Services, Ticketing, and other Travel Partners: To facilitate your travel arrangements.

  • Legal Authorities: When required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations.

Your Rights

You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data.

  • Right to Restrict Processing: Request restriction of processing your personal data.

  • Right to Data Portability: Request transfer of your personal data to another organization.

  • Right to Object: Object to the processing of your personal data based on legitimate interests or direct marketing.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information using industry best practices, we cannot guarantee its absolute security.

International Transfer

Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

Links to Other Sites

Our website may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal information